Part Time Job At Home Without Investment | Customer Service Associate Work From Home Jobs India | Work From Home Jobs Without Investment Daily Payment
Job Title: Customer Service Associate
Salary Package: Best In Industry
Work Exp: 0 – 1 years
Company Name: Freightos
Job Location: Remote
Qualification Required: 10th, 12th, Graduation or Any
Language:
English/Hindi
Job Info
Responsibilities
Monitor all
eBookings placed on-platform like a hawk to ensure that every bit and byte of
data is transferred effectively from the freight companies on our platform to
the airlines. Yes, there’s a lot of tech involved but trust us, we’ll help you
learn how to use it.
When you’re
moving EVERYTHING in the world, things happen. But that’s why you’re there.
LIke a Shiping Sherlock Holmes, you’ll track and investigate eBookings issues.
When things go wrong, you’ll ring the alarm bells, escalating appropriately to
the right people.
Customers
come first (once we’ve had coffee). You’ll be there on the front-line, as the
point of contact for our users, following up with them to ensure that
everything goes so well when they eBook, they prefer to book air freight than
hang out at pool parties. As a matter of fact, they’ll enjoy it so much that
they’ll come back and book again.
As you gain
on the ground insights, you’ll document feature requests and help prioritize
our roadmap. Trust us, it feels amazing when you get to tell a customer
something they asked for is being developed. Cherish it. documenting feature
requests for Product Management.
We love our
airlines too. So you’ll serve as the point of contact for airlines to resolve
any technical or operational discrepancies related to eBookings.
Like Buzz
Lightyear in Toy Story, you’ve got a friend. Together with our User Engagement
Specialist, you’ll help automate communication and streamline on-platform
training.
Requirements
Basic Requirements
Logistics or
supply chain skills are a must. And no, ordering stuff on Amazon doesn’t count.
From
Arkansas to Argentina, Stolkholm to South Africa, our customers are everywhere.
You have up to a year of experience being in contact with clients around the world
(Customer Service, Project Management or similar).
When you’re
talking about this scale, that unicorn paper notebook won’t cut it. You’ll need
at least one year of experience using software to manage tasks and/or support
tickets.
Methodological,
organized and detail-oriented.
Fluent
English speaker.
APPLY NOW
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Note: Beware of Bogus Job Postings. Never Pay Money to Apply for or Get a Job.
We Do Not Advertise Jobs That Require Candidates to Deposit Money. In Case You
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